APPLY FOR TICKETING OFFICER AT BOOK24 INTEGRATED SERVICES LIMITED
Ticketing Officer Recruitment at Book24 Integrated Services Ltd (www.book24.ng). The company is a start-up one-stop travel and entertainment booking company in Lagos, Nigeria.
Job Title: Ticketing Officer
Location: Lekki, Lagos
Employment Type: Full Time
Salary Range: 50,000-60,000 Naira monthly depending on experience.
Job Description
• Make professional and accurate travel arrangements for our clients including
air and ground transportation reservations.
• Converse with customers to determine destination, mode of transportation,
travel dates, financial considerations, and accommodations requirements.
• Compute cost of travel and accommodations, using carrier tariff books, hotel
rate books or quoted package tour costs.
• Manage accounts assigned and ensure that all pending requests are closed
asap.
• Contribute to revenue generation and profit margin of the organization.
• Build and maintain cordial relationships with all clients; meet and strive to
exceed quality and productivity goal.
• Follow company procedures, account guidelines and customer service
standards in the areas of: making travel arrangements, building Passenger Name
Records (PNR’s) and profiles.
• Plan, describe, arrange and sell itinerary tour packages and promotional travel
incentives offered by the company.
• Manage event ticketing, cruise and rental booking.
• Maintain awareness and adherence to our clients procedures, programs and
policy guidelines
• Provide industry updates as well as airline promotions to clients.
Job Requirements
• Minimum Required Experience: 2-5 years working experience in a Travel
Agency or Airline in similar capacity.
• Minimum Qualification: Bachelor’s Degree/HND/OND.
• Desired Courses: Marketing, Business Administration, Aviation and Transport
Management.
• IATA certificate and experience on Fares and Ticketing.
• Ability to use a GDS (Sabre)
• Must be adaptable, problem solver and possess the ability to effectively
communicate to both clients and new customers.
• Good knowledge and usage of Microsoft Office and power point.
• Must be out-of-the-box thinker.
• You will need excellent communication skills, thorough knowledge of fare
construction and ticketing along with the ability to work under pressure with
minimal supervision in a high-pressure environment.
• You will need to be fluent (written and spoken) in English to perform this role.
• Self-motivator
• Preferred candidate should reside on Lagos Island.
Method of Application
Interested and qualified candidates should send their Application Letter and CV
to: careers@book24.ng clearly indicating the “Job Title” as subject of your
mail.
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