MULTIPLE VACANCIES AT ETIHAD AVIATION GROUP (EAG)

Etihad Aviation Group (EAG) is a diversified global aviation and travel group comprising five business divisions – Etihad Airways, the national airline of the United Arab Emirates, Etihad Airways Engineering, Etihad Airport Services, Hala Group and Airline Equity Partners. The group has minority investments in six airlines: airberlin, Air Serbia, Air Seychelles, Alitalia, Jet Airways and Virgin Australia.
Etihad Aviation has the following vacancies in various locations:
>London, United
> United Arab Emirates
> Seychelles

• Job title: Sales Support Administrator
• Location: London, United Kingdom
Job Details
•Creating, Marketing and Distributing Etihad Holidays product, owning the product lifecycle from start to finish supporting Holidays manager in designing and benchmarking packages and then ensuring timely delivery to market.
•Attention to detail with a desire to be part of an award-winning, fast-paced and dynamic team in London.

• Job Responsibilities
•Day-to-day operations
 Manage the day to day operations by providing guidance, encouraging teamwork and facilitating related professional work processes in order to achieve high performance standards
•People Management
 Implement department/ function compliance with all relevant safety, security, quality, health and environmental procedures to ensure a healthy and safe work environment.


• Education & Experience
•Candidates holding a degree or relevant professional qualification: No prior relevant work experience required
•Candidates not holding a degree or relevant professional qualification: 2 years of relevant work experience


Skills
•Analytical skills - Advanced
•Business Understanding skills - Advanced
•Presentation skills - Advanced
•Report Writing skills - Advanced.
More details and how to apply, click here


• Job title: Head of Financial Operations
• Location: United Arab Emirates
Job Details:
Strategy
 Define and cascade the Function’s strategy to ensure alignment with Company strategy and that of Group Finance
•Policies and procedures
 Define and cascade policies, processes and procedures to ensure all relevant procedural/ regulatory/legislative requirements are fulfilled
•Budget Management
 Develop and cascade Function/Department budget, and monitor financial performance versus the budget to ensure alignment, ensuring that all transformation targets are reported and tracked in WAVE.
•People Development
 Manage the effective achievement of objectives by setting individual targets, developing and motivating staff in order to maximize performance and creating a culture of talent planning across a large finance team of excellence.


• Education & Experience
•Minimum Bachelor Degree or a diploma (3 years) or anything above ,Chartered Accountant or equivalent professional qualification is highly desirable
•Experience of leading and managing a large diverse finance function is essential
•A detailed knowledge of SAP is highly desirable
•Experience of leading on and offshore resources is essential
•Minimum of 10 years experience in accounting or financial operations functions in a multinational company of which 5 years in a managerial role
 
Skills
•Costing & Budgeting Skills - Excellent
•Leadership - Excellent
•Numerical Skills - Excellent
•People Development Skills - Excellent
•Presentation Skills - Excellent
More details and how to apply click here




Air Seychelles was established in 1978 and began long-haul service in 1983.
The airline currently offers international flights to Abu Dhabi, Antananarivo, Beijing, Johannesburg, Mauritius, Mumbai and Paris.


• Job title: Guest Services Agent
• Location: Seychelles
• Aviation: Air Seychelles
Job Details
To ensure that passengers are given a warm welcome and are efficiently assisted to assure exceptional customer experience.  Handle customer queries and provide additional assistance to passengers with special needs.
Observe and practice compliance with safety and security standards in compliance with regulatory requirements, company policies and customer airline procedures.  Complete all relevant documentation as required, and ensure that customer and airline requirements are performed in a timely manner.


• Job Responsibilities
•Ensure efficient passenger handling in compliance with company policies and procedures and customer airline approved SLA’s.
•Handle all passenger handling activities, including, but not limited to the following:
•Check passenger ticket/e-ticket and handle onward connection as necessary;
•Allocate seats on the aircraft;
•Scrutinise passports;
•Handle passenger concerns and queries appropriately;
•Ask security questions and watch out for Dangerous Goods;
•Label passenger luggage correctly according to flight details and destination;
•Weigh baggage;


• Qualification And Personal Requirement
•Graduate of a post-secondary institution with IGCSE in English, French and Mathematics as a minimum qualification
•Minimum 1 to 2 years work experience in a customer-related industry an added asset
•Has to undertake and pass Sabre training (Will be provided by Air Seychelles)
•Excellent customer service skills or awareness- Qualification in customer service an advantage
•Strong interpersonal and communication skills- Fluency in French and English preferred.  Ability in other foreign languages a plus
•Proactive with a positive 'can do’ approach
•Good problem-solving skills- Proficient in handling upset and angry passengers, whilst maintaining composure, professionalism, and diplomacy
•Good computer literacy
•Excellent attention to detail
•Able to work well within a team
•Possesses a pleasant disposition with excellent grooming standards
•Prepared to work shift, including weekends and public holidays
More details and how to apply click here