The Coporate Warehouse(tcw) Ikeja Recruitment





A reputable and fast rising FCMG mall in Ikeja Lagos is recruiting for the following positions:
ROLE: FLOOR/FACILITY MANAGER
Job Title: Retail Floor Manager (full time position) x1 headcount
Job Duration: Permanent
Location: Lagos
Salary: Attractive
Main Responsibilities:
Ensure shop floor activities are coordinated in order to accomplish record projected sales figures
Coordination of shop floor staff to deliver top quality service delivery to the customers.

Oversee sales activities and communicate new ideas on how to move the supermarket forward.
Conflict, complaints and issue resolution (at the highest level), providing support to customers and shop floor colleagues.
Maintain awareness of market trends in the retail industry and upgrading service provision to minimum industry level.
Provide line management and support to all floor shop staff
QUALIFICATION:
Minimum HND certificate
The job entails a good understanding of the Nigeria FCMG terrain
Knowledge of competition and pricing in the external market
Experience
Minimum of 3 years experience as a floor manager of a well-known retail brand
Staff and customer management at the top level
Reporting sales forecast and actual figures
Inventory management and reconciliation of sales with accounting book
CUSTOMER SERVICE EXECUTIVE
Job Title: Customer Service Executives
Job Duration: Permanent
Location: Lagos
Salary: Attractive (remuneration based on work hours)
Main Responsibilities:
• Ensure shop floor environment is neat and displays are arranged in the right order
• Assist with customer enquiries and provide them with excellent shopping experience
• Administer shelf and product price tags and changes.
• Maintain customer relation and deal with their complaints in the first instance
• Ensure customers purchase are scanned out in orderly and timely fashion
• Promote customer and public awareness of products and prices
• Provide supervision and mentoring to junior customer service colleagues
Qualification:
• Minimum OND certificate
• Understanding of good customer service/experience
• Knowledge of products and alternatives
Experience
• Minimum of 2 years recent experience as a customer service personnel
• Previous experience of cash till and inventory systems
• Problem solving on the shop floor
CUSTOMER SERVICE SUPPORT OFFICER
Job Title: Customer Service Support x6 headcount
Job Duration: Permanent
Salary: Attractive (paid by the number of hours worked)
Main Responsibilities:
• Maintain the cleanliness of the entire Retail facilities
• Assist with customer enquiries and provide them with excellent shopping experience when required
• Stock up the shelves on the retail floor in the relevant sections
• Assist customers with their queries and with their shopping trolleys
• Provide support on the tills to senior customer service colleagues when required
• Promote customer and public awareness of products and prices
QUALIFICATION
• Minimum SSCE certificate
• Understanding of good customer service/experience
Experience
• Any experience in the retail sector will be an advantage
Interested and qualified? Please send your CV to hrc.tcw@gmail.com. Application closes midnight 04/06/17. Successful candidates will be contacted for interview.

Comments

Post a Comment

Popular posts from this blog

Online Application For Job Opportunity At KCA Deutag

KCA Deutag is one of the world’s leading drilling and engineering contractors working onshore and offshore with a focus on safety, quality and operational performance, With over 125 years of experience. We operate approximately 100 drilling rigs in 20 countries employing people in Africa, Europe, Russia, the Middle East, the Caspian Sea, South East Asia and The Americas, KCA Deutag has four world class divisions which provide premium rig services, specialist engineering and design, and land rig manufacture. These are Land, Offshore, Bentec and RDS.  We also have offices in all of our key markets and countries of operation. At the heart of our operations are our Core Values and the KCA Deutag Way which define the behaviours of our employees and how we work as a company. We are focused on training and retaining our highly-skilled employees, maintaining our strong health and safety track record and ensuring operational and technical integrity. Our website is regularly updated with
Read more

Military Friendly online colleges

Image
  Military Friendly online colleges Are you a proud member of the military and looking to further your education? Look no further than military friendly online colleges! These institutions offer flexible schedules, affordable tuition rates, and support specifically tailored to meet the unique needs of active-duty service members, veterans, and their families. In this blog post, we'll explore some of the top military-friendly online colleges available today and how they can help you achieve your academic goals while serving our country. So buckle up and get ready for an educational journey that will change your life forever! What is an online college? An online college is a type of college that offers accredited coursework and programs that can be completed entirely online. Many online colleges are structured as virtual campuses, which means they do not have a physical location. Students who attend online colleges can complete their coursework and programs from anywhere wi
Read more

Reasons and How to Apply For International Scholarship in USA

Image
Reasons and How to Apply For International Scholarship in USA Below we will briefly discuss about this scholarship but referencing only on the international part and the universities in USA whom grant this scholarship program. How to apply for an USA Scholarship as an International Student 1: Do your research: Before you begin to apply for a scholarship, what you have to do is do a research and find out what scholarships are available and what you need. You can start by searching online or resulting to an advice from a counselor and seek their opinion on it. 2. Requirements: One of the few things about scholarships is eligibility and once you have passed that phase the next that comes after is meeting the requirements. One of the core requirements is excellent academic record, active participation in extracurricular activities, and showing a financial need. 3. Necessary documents: After you have met the basic requirements, the next step is to put all your documents which incl
Read more