VACANCY FOR A CALL CENTER OPERATOR AT BROADBASED COMMUNICATION LTD

 Broadbased Communications Limited (BBC) is a limited liability company with Office Address at 12th Floor, Necom House, Marina, Lagos, Nigeria. BBC is licensed by the Nigerian Communications Commission (NCC) as a Metropolitan Fiber Optic Network Operator, Private Network Links Operator (PNL), International Data Access Gateway Operator (IDA), Value Added Services Operator and Internet Service Provider (ISP)


* Job Title: Call Center Operator

* Company: Broadbased Communications Ltd.

* Location: Lagos, Nigeria.

* Employment type: Full time.


Details

The ideal candidate will possess strong sales, interpersonal and organizational skills. They should be comfortable with multitasking and be able to budget their resources in order to meet the assigned quotas for their role. 


Responsibilities

Build and maintain client relationships

promptly responding to inbound calls in the call center

Patiently attending to client inquiries and resolving issues and complaints

Track and record metrics throughout sales process

Meet and exceed financial goals

Understand and keep up to date with industry and competitive landscape knowledge


Qualifications

Bachelor's degree 2-3 years of business experience

Strong written and verbal communication skills

Strong organizational skills

Proficiency in Microsoft Office, and call center management software

Ability to harness financial data to inform decisions


Note: Must have telecom industry experience


Method of application

Interested candidates should send their CVs to careers@broadbaded.net


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