VACANCY FOR A CREDIT OFFICER AT OLD MUTUAL LIMITED

 Old Mutual is a premium African financial services organisation that offers a broad spectrum of financial solutions to retail and corporate customers across key market segments in 14 countries. The lines of business include Life and Savings, Property and Casualty, Asset Management and Banking and Lending.


* Job title: CREDIT OFFICER

* Employment: Full-time.

* Location: Lagos Nigeria.

Deadline: 31 March 2021.


Job Description:

Handle incoming and outgoing sales calls in accordance with predetermined schedules, campaigns and targets.

Telephonically guide customers through the product offering, pricing, terms and conditions.

Provide accurate and efficient quotation/s to customers.

Maintain an agreed lead to sale ratio.

Maintain an agreed lead to quote ratio.

Maintain an agreed quote to sale ratio.

Required to work shifts as scheduled.

Manage all allocated leads.

Sell according to agreed targets for the period.

Maintain a 90% QA average on all calls.

Accurately and efficiently capture all customer data.

Finalise calls at point of contact, where possible.

Forward accurate policy documents to customers within mandated timeframes.

Deal with all customers in a professional manner in strict accordance with businesses culture, products and quality standards.

Manage time and workloads to ensure that deadlines and targets are met.

Demonstrate an excellent knowledge of the business product offerings, campaigns, rules and conditions in order to recommend the right solution to the customer.


Responsibilities:

Candidate is expected to build and nurture partnerships within the financial institutions sector. Primary product of sale is credit life insurance.


Qualifications and Experience:

2-3 years experience in a similar role.

Bachelor of Science (BSc)

Closing Date

31 March 2021


How to apply

CLICK HERE TO APPLY ONLINE

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