APPLY FOR A CUSTOMER SERVICE AGENT AT LIFEBANK LTD

 LifeBank is a healthcare technology and logistics company that’s in the business of saving lives. We believe that no African should die from a shortage of essential medical products at the hospital level, and we are on a mission to solve this. LifeBank is currently working on the blood shortage problem in Nigeria by connecting hospitals to blood banks, and blood banks to donors. We do this by hosting blood drives and by delivering blood in less than 55 minutes, in a WHO and EU recommended cold-chain, to hospitals.


We are recruiting to fill the position below:


Job Title: Customer Service Agent

Location: Yaba, Lagos

Employment Type: Full-time


Job Description

LifeBank is a medical logistics firm that helps in the distribution of medical supplies to hospitals.


Managing incoming calls and customer service inquiries

Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.

Excellent data entry and typing skills


Qualifications

Minimum of BSc.

Minimum of 1 year experience

Requirements:


Must be proficient in English Language

Must be proactive

Must possess good sales and communication skills

Must be a good team player.

Must be able to multi-task

Must be willing to relocate

Salary

N50,000 gross


Interested and qualified candidates should send their CV to: mercy@lifebank.ng


 using the "Job Title" as the subject of the email.

Application Closing Date

30th September, 2020.



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