VACANCY AT NIGERIAN INTER-BANK SETTLEMENT SYSTEM PLC (NIBSS)

Job title: ANTI-FRAUD OFFICER
Department: Platform Services
Division: Technology and Operations
Reports to: Head, BVN & Anti-Fraud
Grade: Management Trainee (MT)/ Assistant Banking Officer (ABO)

KEY RESPONSIBILITIES
Monitor real time queues and identify high risk transactions within the business portfolio;
Observe customer transactions to identify fraudulent activities;
Conduct investigations of transaction alerts and escalate where necessary;
Constantly monitor transactional records to identify unauthorized transactions and fraudulent accounts;
Determine existing fraud trends by analyzing accounts and transaction patterns;
Handle escalated customer calls/inquiries;
Conduct security research to identify process improvements, system enhancements, and make recommendations towards the overall quality of processes, workflows, and reporting;
Generate suspicious activity reports for Head, BVN & Anti-Fraud;
Recommend anti-fraud processes for changing transaction patterns and trends to reduce exposures.




Competency Requirements
The desired candidate must exhibit competencies in the following;
Customer focus
Focus on excellent delivery
Proactiveness
Team spirit
Stakeholder engagement/management
Information systems management
Information analysis and management
Regulatory knowledge
Communication

REQUIRED EXPERIENCE
Minimum of 1 year experience in a Security/Fraud Management role
 REQUIRED QUALIFICATION
A minimum of a bachelor degree.
Professional qualification (s) relevant to the job will be an added advantage.
Master’s degree will be an added advantage.
In addition, the ideal candidate must possess the following:

Good knowledge of Data Analytics
Good communication and customer service skills
Familiarity with electronic payment system
Good knowledge of incident handling
Familiarity with SQL, Web technologies and MS Office suite
Must possess strong time management skills and consistently meet deadlines
Must demonstrate a high level of confidentiality and attention to details.

HOW TO APPLY
Click here

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