APPLY FOR SALES SUPPORT ADMINISTRATOR CARGO- MUMBAI

ABOUT ETIHAD AIRWAYS
* Etihad Airways, the national airline of the UAE, was formed in 2003 to bring “Abu Dhabi to the World”. Over the years, we have grown into Etihad Aviation Group, a diversified global aviation and travel company, which is one of the world’s most acclaimed industry brands.

We are pleased to announce an exciting opportunity to join our Cargo team. The role of the Sales Support Assistant is focused on three main areas: Contacting prospective and existing customers to sell Etihad Cargo’s products and services in line with the commercial strategy to generate quality revenue; Providing analytical/administrative support to Sales Executives; Supporting customers as per defined commercial strategy, process and policy Comply with all relevant safety, security, quality, health and environmental procedures to ensure a healthy and safe work environment.

JOB TITLE:  Sales Support Administrator Cargo - Mumbai
LOCATION: MUMBAI, INDIA.

SPECIFIC RESPONSIBILITIES
Conduct outbound sales activities to prospective and existing customers in line with the commercial strategy to drive incremental, quality revenue and improved load factors, recording all pertinent information using Salesforce according to established policies and procedures
Support the onboarding of new customers in line with established policies and procedures
Maintain accurate and up to date information on all existing and prospective customers in Salesforce according to established policies and procedures
Meet defined sales KPIs/SLAs
In support of Sales Executives



EDUCATION & EXPERIENCE
Educated to diploma level (full time in accountancy or commerce).
4 years- experience of airline industry experience
Multicultural experience in dealing with people at all levels, including senior internal and external customers.

TRAINING & KNOWLEDGE
Adequate on the job training.
Sound commercial understanding
Awareness of air cargo and its business drivers
Ability to communicate effectively with, and influence, all levels of staff, management and external stakeholders and customers, both verbally and in writing, on a commercial level.
Ability to effectively prioritise and execute tasks in a high-pressure environment.

MORE DETAILS AND HOW TO APPLY
Click Here

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