LIBRA MOTORS LIMITED VACANCY {CUSTOMERS SERVICE REPRESENTATIVE}

Libra Motors Limited, is a transport organization with specialization in people and material movement across several defined routes. Established in 2003 and still growing stronger, we enjoy conveying and delivering on service excellence while developing on more efficient processes through our highly trained professionals.
We are recruiting to fill the position below:
Job Title: Customer Service Representatives – CSR
Location: Lagos
Job Description
Customer Service Representative (CSR) Job Summary
We are looking for a Customer Service Officer with superior communication skills and a great work ethic to join our team
As the Customer Service Officer, you will work directly with customers to meet their needs, answer their questions and provide support
The person in this role must also be a keen note-taker who is adaptable and optimistic.



Duties and Responsibilities
Manage large amounts of incoming calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Requirements
Proven customer support experience or experience as a client service representative
Track record of over-achieving quota
Ability to multi-task, prioritize, and manage time effectively
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Qualifications
Bachelor’s Degree or National Diploma in either of these disciplines: Marketing, Psychology, Sociology
Professional membership of Chartered institute of customer relationship management shall be an added advantage.
Preferable Female applicants


How to Apply
Interested and qualified candidates should send their CV to: info@libmot.com

Application Deadline  1st February, 2019.

Comments

Post a Comment

Popular posts from this blog

Online Application For Job Opportunity At KCA Deutag

KCA Deutag is one of the world’s leading drilling and engineering contractors working onshore and offshore with a focus on safety, quality and operational performance, With over 125 years of experience. We operate approximately 100 drilling rigs in 20 countries employing people in Africa, Europe, Russia, the Middle East, the Caspian Sea, South East Asia and The Americas, KCA Deutag has four world class divisions which provide premium rig services, specialist engineering and design, and land rig manufacture. These are Land, Offshore, Bentec and RDS.  We also have offices in all of our key markets and countries of operation. At the heart of our operations are our Core Values and the KCA Deutag Way which define the behaviours of our employees and how we work as a company. We are focused on training and retaining our highly-skilled employees, maintaining our strong health and safety track record and ensuring operational and technical integrity. Our website is regularly updated with
Read more

Military Friendly online colleges

Image
  Military Friendly online colleges Are you a proud member of the military and looking to further your education? Look no further than military friendly online colleges! These institutions offer flexible schedules, affordable tuition rates, and support specifically tailored to meet the unique needs of active-duty service members, veterans, and their families. In this blog post, we'll explore some of the top military-friendly online colleges available today and how they can help you achieve your academic goals while serving our country. So buckle up and get ready for an educational journey that will change your life forever! What is an online college? An online college is a type of college that offers accredited coursework and programs that can be completed entirely online. Many online colleges are structured as virtual campuses, which means they do not have a physical location. Students who attend online colleges can complete their coursework and programs from anywhere wi
Read more

Reasons and How to Apply For International Scholarship in USA

Image
Reasons and How to Apply For International Scholarship in USA Below we will briefly discuss about this scholarship but referencing only on the international part and the universities in USA whom grant this scholarship program. How to apply for an USA Scholarship as an International Student 1: Do your research: Before you begin to apply for a scholarship, what you have to do is do a research and find out what scholarships are available and what you need. You can start by searching online or resulting to an advice from a counselor and seek their opinion on it. 2. Requirements: One of the few things about scholarships is eligibility and once you have passed that phase the next that comes after is meeting the requirements. One of the core requirements is excellent academic record, active participation in extracurricular activities, and showing a financial need. 3. Necessary documents: After you have met the basic requirements, the next step is to put all your documents which incl
Read more