Vacancy For A Customer Service Officer At Fadac Resources

On going recruitment of a female customers service officer at Fadac Resource.
Our client is an high profile aesthetic clinic in Lagos. They are currently in need of a Customer Service Officer (Receptionist to report) . The potential candidate act as the focal point of communication between patients, doctors and other relevant members of the primary care team.


• Job Title: Customer service officer
• Location: Lagos
• Qualification: Degree in relevant discipline.


Job Details:
•Be a competent member of the reception team by acquiring and maintaining a good working knowledge of all current and developing administration procedures, thereby adding to the efficient and smooth running of the practice.
•Greet patients and visitors to the practice and respond appropriately to and/or redirect all patient and visitor requests.
•Book in patients and visitors in line with practice appointments and procedures.
•Book, amend and cancel patient appointments as required
•Answer incoming telephone calls, ensuring calls are handled appropriately or documented and redirected.
•Ensure up-to-date maintenance of computerised records - including correct filing of results and letters.
•Receive incoming mail, process and distribute as appropriate


Job Requirements
•Candidate must be a female
•Good communication skills, general computer knowledge and any relevant previous experience would be helpful.
•Ability to work well in a team, but also without direct supervision and on own initiative when necessary.


Method of application
Interested applicants should apply online
Click here to apply
Or send your cv quoting the job title as email subject to:
jobs@fadacresources.com