Vacancy: Front desk officer at Sahara Group


Sahara Group nutures businesses in the energy sector. These companies operate essentially within the energy industry and its associated sub-sectors. The Group consists of individuals, who are determined to make a positive impact on the business environment.
We are recruiting to fill the position below:
Job Title: Front Desk Officer
Location: Nigeria
 Key Deliverables
Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
Hear and resolve complaints from customers/clients or the public.
Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
File and maintain records.
Analyze data to determine answers to questions from customers or members of the public.
Schedule appointments and maintain and update appointment calendars.
Supervision of Office Assistants in respect of janitorial services whilst maintaining the lobby or reception area.
Keep a current record of staff members’ whereabouts and availability.
Schedule space or equipment for special programs and prepare lists of participants.
Taking messages and relaying them to the relevant department/companies.
Administration of meeting rooms
Adhoc duties as advised.
Requirements
 Minimum Qualification / Experience:

 
 First Degree from a reputable University
Minimum of 1- 2 years cognate working experience (Post NYSC) in a similar role within a corporate Organization.
Knowledge/Skills:
Ability to work in a fast-paced corporate environment.
Ability to handle high volume switchboard /telephone/ reception duties.
Proven experience as front desk representative, agent or relevant position
Knowledge of office management and basic bookkeeping
Proficient in English (oral and written)
Excellent knowledge of MS Office (especially Excel and Word)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Customer service orientation
Ability to work independently and under pressure
Personality Traits:
Customer friendly attitude,
Ability to work under pressure.
Creativity and Efficiency
Good coordinating/ organizational skills.
Working Relationships
All Staff
Companies/Departments
Visitors
Clients and Vendors.
Application Closing Date
 Not Specified.
 How To Apply
 Interested and qualified candidates should send their applications to: recruiter@sahara-group.com

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