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Showing posts from October 6, 2019

APPLY FOR A CUSTOMER SERVICE AND COLLECTION AGENT AT ONEFI LIMITED

OneFi started in 2012 as a brick and mortar consumer lender focused on the Nigerian market. Having raised a Series A round in 2015  W e are focused on providing access to financial services to the “Next Billion’ starting in Africa.   Job title: Customer Service and Collections Agent: We are looking for a passionate and focused Customer Service and Collections Agent. Responsibilities: Your core responsibility will be to deliver world class customer support services that will set the company apart from the competition while delighting the customer at all times. You will also be focused on working with customers to ensure they maintain their payments do not fall into arrears and subsequently enter the Collections funnel. As a smart, proactive, well spoken, fast typing and independent agent, you will help us deliver great service to existing and prospective customers. Your Tasks: 1.    Identifying existing and prospective customers’ needs via mail, phone or social media an