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3Line commenced business in 2007 with the primary aim of using technology to make financial services easily available to the financially excluded. We believe this is a basic human right, and 3Line is our platform for achieving this purpose. We focus on four key areas: Electronic Banking, Issuer Processing, Agency Banking and Identity Management, all driven by our Card Scheme. Job Title: Customer Services Representative Location: Lagos Responsibilities : Serves customers by providing product and service information; resolving product and service problems. Job Functions Identify and assess customers’ needs to achieve satisfaction Use the organizational Enterprise System Build sustainable relationships of trust through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/team sales targets and call handling quotas Handle complaints, provide appropriate solutions and alternatives within the time limit

3Line commenced business in 2007 with the primary aim of using technology to make financial services easily available to the financially excluded. We believe this is a basic human right, and 3Line is our platform for achieving this purpose. We focus on four key areas: Electronic Banking, Issuer Processing, Agency Banking and Identity Management, all driven by our Card Scheme. Job Title: Customer Services Representative Location: Lagos Responsibilities : Serves customers by providing product and service information; resolving product and service problems. Job Functions Identify and assess customers’ needs to achieve satisfaction Use the organizational Enterprise System Build sustainable relationships of trust through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/team sales targets and call handling quotas Handle complaints, provide appropriate solutions and alternatives within the time limit