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IKEJA ELECTRIC DISTRIBUTION COMPANY Job Title: Call Center Agent Location: Lagos Job Type: Full time Reporting To: Contact Center Manager Responsibilities Obtains client information by answering telephone calls; interviewing clients; verifying information. Respond to billing inquiries and handle customers' high bill complaints. Provide information about company programs, products and services. Report electric emergencies and outages. Provide data to customers requesting new services and/or construction and channel to appropriate office. Seek resolution of customer complaints. Respond to utility commission and agency inquiries. Updating customers' account. To take telephone calls on behalf of IE in order to fulfil customer requirements. To know the most up to date information on all product and services of IE and be able to help customers in a quick and friendly fashion. Maintains communication equipment by reporting problems. Maintains and improves quality re

The Federal Government has announced the opening of the recruitment portal for the implementation of the Basic Registry and Information System in Nigeria (BRISIN) scheme in the country. The Agency also reports that the Federal Government plans to recruit 5000 unemployed Nigerians in the FCT in the pilot phase to drive the implementation of the scheme. Demography, Commercial and productive activities, Service economy Migration both within and outside Nigeria Diaspora Urbanization buildings and their uses Health Education Labour, employed and unemployed Transportation Legal Documentations Finance Rural developments Motorizations, mobile and immobile Engine Spare part dealers and all type of maintenances GSM distribution and providers services, e.t.c *Field of studies required Computer Engineers, Demography, Computer Scientists, Banking and Finance, Public Administrations, International Relations, Business Administration, Mass Communication, Structural Engineering,